|
Conflict
Management - Using Your Head Helpcard
Learn to make
conflict work for you, by increasing your
understanding of conflict management options you
have. Start using your head rather than your
heart. Five conflict management strategies are
explained, and suggestions about when each is
most and least applicable.
We all have a
choice with conflict. We can let conflict and
our emotions control us, and suffer the negative
consequences of blurting out our emotional
advantages, or we can slow down, think, choose,
and turn conflict around by being more
reflective and thoughtful before we act. Learn
to make the right choices, and select the best
conflict management strategy for each conflict
you face.
Learn Techniques To Manage Conflict Using
Your Head Instead of Your Emotions
The Point: Most of us don't consciously
manage conflict situations. It's normal to get
caught up emotionally, and just jump in without
thinking. The core of conflict management
involves slowing down, and using your head to
think through what you should do, rather than
reacting in a knee-jerk fashion. That's how you
make conflict work for you. That's what this
card is about -- to help you identify your
conflict management options, and help you choose
the right approach for the specific situation.
What's In It: Written by conflict expert
author Robert Bacal, Using Your Head To Manage
Conflict Helpcard maps out the basics of
managing conflict in an intelligent way,
explains the steps of rational conflict
management and explains the advantages and
disadvantages of various approaches to conflict
management.
This 2 sided 8.5 x 11 inch card provides dozens
of hints, tips and principles to help you get
through to the boss. Here are a few questions
answered:
-
How can you make conflict work for you?
-
What are the major steps in rational conflict
management?
-
What are the pro's and con's of conflict
avoidance and denial?
-
What are the pro's and con's of
accommodation/giving in?
-
What are the pro's and con's of compromise?
-
When the use of power and competition is
appropriate?
-
What are the pro's and con's of collaboration?
Each of these strategies is explained.
Usage: Ideal for anyone who wants to
become more effective and rational when they are
faced with conflict. Also recommended as a great
summary handout for trainers to give to conflict
management seminar participants. Applicable to
conflicts you face in your personal life and in
the workplace.
(A helpcard is a 2 sided 8.5 x11 card with
concise useful information about a specific
topic. Designed for busy people who need to
learn FAST)
What's a Helpcard?
Helpcards are designed for people who would
rather learn without reading long books. Each
card contains clear practical information, tips
and guidelines that pertain to the topic at
hand.
Electronic Downloadable Version
Price: $10.95
|
